{"incidents":[{"id":1,"reference":"ST-101","title":"Elevated latency on chat completions","summary":"We saw p95 latency climb to 2.4s for ~25 minutes on plugsky-pro due to upstream provider throttling. We switched primary routing to plugsky-frontier and latency normalized.","severity":"minor","status":"resolved","affected_components":["model-routing"],"updates":[{"time":"2026-06-15T10:00:00+00:00","status":"Investigating","message":"Detected elevated latency on chat completions for plugsky-pro. Engineers paged."},{"time":"2026-06-15T10:18:00+00:00","status":"Identified","message":"Upstream provider throttling. Routing to fallback."},{"time":"2026-06-15T10:25:00+00:00","status":"Resolved","message":"Latency back to normal. Postmortem scheduled."}],"started_at":"2026-06-15 09:08:19.017564","resolved_at":"2026-06-15 09:33:19.017564","created_at":"2026-06-22 09:08:19.017564"},{"id":2,"reference":"ST-100","title":"Brief dashboard load delay","summary":"Some dashboard pages took 5-8s to load for 12 minutes due to a cache eviction event. No data loss.","severity":"minor","status":"resolved","affected_components":["dashboard","cache"],"updates":[{"time":"2026-06-01T14:30:00+00:00","status":"Investigating","message":"Reports of slow dashboard loads."},{"time":"2026-06-01T14:42:00+00:00","status":"Resolved","message":"Cache warmed, performance restored."}],"started_at":"2026-05-25 09:08:19.017564","resolved_at":"2026-05-25 09:20:19.017564","created_at":"2026-06-22 09:08:19.017564"}],"count":2}